FAQs
FAQ
We accept all major payment methods: Visa, MasterCard, Maestro, American Express, PayPal, Discover
Orders are shipped out directly from our domestic & international warehouses and they will do everything they can to get you your order as fast as they can!
After your payment is verified, it takes up to 48 hours to process and ship your order.
Most of the orders will arrive a lot quicker than the timeframe listed below, but we always like to underpromise and overdeliver.
United States - USPS (8 - 15 days) Free
European Union (inc. UK)- Registered Post (8 - 18 days) Free
International - Regular Post (10 - 25 days) Free
Once the order has been dispatched you will receive an email with a tracking number. You can then track it using "Track My Order" feature in the main menu.
You can take comfort in knowing that our team here works really hard so that we can truly ensure the quality and durability of our products. We do test, inspect, review and perfect our prototypes before we start production of our products on a larger scale, and ultimately ship out anywhere in the world!
If you wish to change or cancel your order, you may do so in the first 24 hours after placing your order. If you wish to do that, please contact us immediately using the from provided.
You can email us on info@edenmoda.com at any time, or use the contact form provided in the main menu.
Yes. At Eden Moda we take your privacy seriously. For more info please read our Privacy Policy. We use high-level SSL (Secure Sockets Laye) encryption technology which is the most advanced security measure currently available for online transactions. Eden Moda does not store your personal credit card information on our servers.